About
Everything in this universe is a process. Manufacturing a car is a process Discharging patient is a process Reacting to any event is a process Creating satisfaction or experiences is a process AND every process has outcomes. Now, if we want desired outcomes, we must control the process. BUT HOW? This wonderful tool, control chart, gives us power to do that. This is also known as "process behavior chart". As the name suggests, once you understand the behavior and triggers of any process, you can predict - how the process would behave and hence establish control over it. In this course, learn * the basics of control charts * what are they * how to construct? * how to interpret? * how to use?
You can also join this program via the mobile app. Go to the app